Recently Updated Pages
Troubleshooting for Xlite
In case you have issues with accessing to X-lite or shows any error, follow the next steps: 1. T...
How to create a Remote session
This KB is to help you know how to download, access and create a session for Rustdesk. Go to ...
How to set up the VPN
Here is the instructions on how to Download and set up the VPN. Download OpenVPN tool from th...
How to create an IT ticket.
🛠 IT Support Request Form 👤 User Information Full Name: Phone/Extension (If applicable): ...
Script Modification request Form
Purpose: Use this template to request updates or corrections to the official script document cont...
VPN Issues
Before troubleshooting, make sure about the following: Check that firewalls or network restri...
How to Block numbers
Access to VICI Choose Administrator and re-enter your credentials. Go to the "Inbound" opti...
How to remove users from queue in Real Time
Access to VICI Choose Administrator and re-enter your credentials. Go to the "Reports" option...
User creation request Form
Use this form to request the creation of a new user account for any tool or platform. Please fill...
MAC's device compatibility Notice
Please be advised that Mac devices are not supported for the use of X-Lite softphone and severa...
How to create a Bria Solo account
This article will explain how to create a bria solo account as a workaround if xlite cannot be in...