Script Modification request Form

Purpose: Use this template to request updates or corrections to the official script document containing verbatims for specific scenarios.

🔹 Requestor Information:

• Name:
• Department: 
• Email:
• Date of Request:

🔹 Script Details:

• Script Name or Scenario Name:
• Current Verbatim (You can also include the page number or section):
  • (Paste the exact line or section from the script)

🔹 Requested Modification:

• (Clearly state the change needed — e.g., wording update, tone adjustment, compliance fix)

🔹 Reason for Change:

• (Explain why the change is necessary — e.g., accuracy, customer feedback, legal compliance)

🔹 Priority Level:

• [ ] Low
• [ ] Medium
• [ ] High
• [ ] Urgent (compliance or critical error)

🔹 Supporting Documentation:

• [ ] Screenshot or excerpt from QA review
• [ ] Customer feedback (if applicable)
• [ ] Compliance/legal note (if applicable)
• [ ] Other: _______________________

Once completed, include the text above and send us an email to tickets-it@agmarketingflorida.com