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Troubleshooting for Xlite

In case you have issues with accessing to X-lite or shows any error, follow the next steps:

1. Turn on the VPN

2. Login to Vici (Link depends on which server the user is located)

3. Open Xlite:

  • Click on the arrow-down on the X-lite app, see the image below as reference: 

    image.png

  • Access to the option "SIP account settings"
  • Click on Properties

    image.png

If xlite domain is 68.70.169.165:15158, they should login to: http://orange.voipplus.net:8441/dynamic.php

If xlite domain is 68.70.169.172:15158, they should login to: http://Avocado.voipplus.net:8441/dynamic.php

If xlite domain is 68.70.169.176:15158, they should login to: http://pepper.voipplus.net:8441/dynamic.php

If the steps are properly followed, no error should show on X- lite.

xlite.png

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