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How to create a Remote session

This KB is to help you know how to download, access and create a session for Rustdesk. 

  1. Go to the page: RustDesk
  2. Click on Download option

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  3. Choose the option marked below, and ignore the message in the box.

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  4. Open the File and install the application.
  5. Provide the ID to the technician so they can access to the remote session

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  6. Provide the One-time password if they ask you to.
  7. Give all the permission to the technician so we can resolve any problem you may be having.